Q. Do you screen print shirts and accessories for other events?
A. Yes we can do printing for all events bands, corporate, camp, fundrasinging, etc., just give us a call to discuss the project.
Q. What will the turnaround time be on my order?
A. Typical turnaround time is 10-15 business days (Monday-Friday) after order has been received and artwork has been approved. This does not include time in transit. Depending on your location you may want to add an additional 3-5 days for shipping. Once your package has left our/supplier shipping dock it is the responsibility of the shipping company (UPS, FedEx, USPS, etc.)
Q. Can you print reorder tee shirts after the reunion?
A. Yes we can print reunion reorders for family members that may want extra shirts or missed the order deadline. The reorder will not be on our normal production schedule because of current events. Reorder's typically ship out 2-3 weeks after reorder.
Q. What's your return policy?
A. We do everything possible to prevent mistakes on orders. Before we begin production of your order you must sign off on a complete Order Confirmation and Digital color art-proof.
We Guarantee that we will ship your order exactly as you approved on your Order Confirmation and Art Spec and that it will arrive On-Time and error-free. In the event that your order is incorrect we will replace the goods and do whatever is necessary to make sure that you are 100% satisfied with your purchase and your experience. We have a impeccable reputation for service & quality and take customer satisfaction very seriously.
Of course there are some exceptions. When sending in custom artwork please make sure the details of the artwork are correct, that includes: dates, location, size, spelling (names, cities, etc). If any of these things are incorrect when you send art to us, there is a possibility that it will be printed that way (artwork is printed exactly as you send it). If the error is on our part we will gladly replace your product.